News for 'customer experience'

Real estate players deploy AI, plug into AR and VR tech to boost sales

Real estate players deploy AI, plug into AR and VR tech to boost sales

Rediff.com16 Jan 2024

Buying one's dream home requires planning, funds, and these days, putting on an AI-enabled virtual reality (VR) headset. Realtors are increasingly providing customers an immersive experience, courtesy generative artificial intelligence (GenAI), mixed reality, and metaverse. For realty consultancy Anarock group, AI and machine learning (ML) are enabling predictive market analysis, facilitating virtual property tours, and improving property management through predictive maintenance.

Expert Tips To Future-Proof Your Career

Expert Tips To Future-Proof Your Career

Rediff.com5 Jun 2025

rediffGURU Dr Ganesh Natarajan tells you how to upskill and upgrade yourself in order to future-proof your career.

Cold coffee: Starbucks sacks CEO Laxman Narasimhan

Cold coffee: Starbucks sacks CEO Laxman Narasimhan

Rediff.com13 Aug 2024

In a surprise move, struggling multinational coffee chain Starbucks on Tuesday announced the appointment of Brian Niccol as chairman and chief executive officer replacing Indian-origin CEO Laxman Narasimhan who is stepping down.

How To Handle A Competitive Colleague?

How To Handle A Competitive Colleague?

Rediff.com17 Apr 2025

rediffGURU Kanchan Rai, founder of the Let Us Talk Foundation, offers career advice on how to deal with a competitive colleague in a professional manner.

Royal Enfield announces 1st assembly unit in Bangladesh

Royal Enfield announces 1st assembly unit in Bangladesh

Rediff.com23 Oct 2024

Indian motorcycle maker Royal Enfield on Tuesday announced starting a manufacturing unit and a showroom in Bangladesh, marking a major industrial development in the neighbouring country where the former prime minister Sheikh Hasina fled in August after weeks-long protests against her. The manufacturing facility in Chauddagram in Cumilla district is Royal Enfield's sixth outside India and besides the one in Tamil Nadu. Royal Enfield, the global leader in the mid-size motorcycle segment, has set up the facility in collaboration with IFAD Motors.

AC prices likely to go up by 4-5% due to component shortages

AC prices likely to go up by 4-5% due to component shortages

Rediff.com18 Mar 2025

As temperatures shoot up this month signalling an early onset of summer, sales of air conditioners (AC) are set to increase, with companies expected to hike the prices of ACs by 4-5 per cent due to component shortages. Leading players like Haier and Bluestar and suppliers like EPack Durables have raised their production capacities to meet the 25-30 per cent rise in demand expected in the coming months.

Honda Motorcycle and Scooter launches Activa in electric avatar

Honda Motorcycle and Scooter launches Activa in electric avatar

Rediff.com27 Nov 2024

Honda Motorcycle and Scooter India (HMSI) on Wednesday forayed into the fast-growing domestic electric mobility market with the introduction of e-scooters, ACTIVA e: and QC1, with swappable and fixed batteries. With this, the Japanese two-wheeler maker will now be competing with other legacy players such as Bajaj Auto, Hero MotoCorp, TVS Group as well as pure EV players like Ather and Ola, who already have a good presence in the segment, which is growing at 34 per cent year-on-year.

What fintechs must do to scale up presence of e

What fintechs must do to scale up presence of e

Rediff.com24 Feb 2025

Non-banking entities such as fintech firms will have to tap into use cases beyond peer-to-peer (P2P) and peer-to-merchant (P2M) transactions to scale up the presence of the retail version of the central bank digital currency (CBDC), which is also known as the e, said industry players. These use cases will enable programmable transactions across domains, including the government's direct benefit transfer (DBT) schemes, with subsidies restricted to specific purposes such as food coupons, hospital bills, fertilisers, pesticides, and cross-border remittances.

Festive Hiring To Generate 2 Lakh Jobs

Festive Hiring To Generate 2 Lakh Jobs

Rediff.com16 Jul 2025

Hiring activity has gained momentum in anticipation of upcoming festivals like Raksha Bandhan, Dussehra, Diwali, seasonal sales and the wedding season.

Why I Will Be Going Back To Vietnam

Why I Will Be Going Back To Vietnam

Rediff.com4 Aug 2025

Vietnam was wonderful and the people warm and hospitable, Radhika Mittal discovered over a 11-day stay.

How AI Will Disrupt The Job Market: Should India Worry?

How AI Will Disrupt The Job Market: Should India Worry?

Rediff.com25 Jun 2025

Despite the alarming figures on job displacement, AI is expected to generate millions of new roles, echoing historical trends of technological transformation.

What Tech Risks Will the World Face in 2025?

What Tech Risks Will the World Face in 2025?

Rediff.com12 Feb 2025

While advancements in biotechnology hold immense promise for health and innovation, they also come with significant risks if misused.

Narrow escape for Srinagar-bound IndiGo flyers as flight hits hailstorm

Narrow escape for Srinagar-bound IndiGo flyers as flight hits hailstorm

Rediff.com22 May 2025

Videos of the moments of turbulence shared on social media showed panic-stricken passengers could be heard making religious supplications as the plane swayed.

How HUL plans to serve the customers of tomorrow

How HUL plans to serve the customers of tomorrow

Rediff.com11 Dec 2023

Hindustan Unilever (HUL)'s decision to split its beauty and personal care division and place a renewed focus on digital has been driven by its aim to serve the consumer of tomorrow, say analysts and brand experts. HUL managing director and chief executive officer Rohit Jawa is looking to make the company 'future ready', and while these bets are not for the short-term, they will eventually pay off as the Indian consumer is young and digital friendly, they add. "Rohit Jawa comes with digital experience and he is preparing to steer HUL into serving the future consumer who is more digital friendly," said Sachin Bobade, vice-president at brokerage firm Dolat Capital.

Amazon Pay accepts Rs 2,000 notes to top up customers' digital wallet

Amazon Pay accepts Rs 2,000 notes to top up customers' digital wallet

Rediff.com21 Jun 2023

Amazon customers can now use their Rs 2,000 notes to top up their Amazon Pay balances during cash-on-delivery orders, as it offers a doorstep solution to ease the stress of exchanging such currency. Customers can deposit cash of up to Rs 50,000 per month, including notes of Rs 2,000 denomination, Amazon said. The cash load at doorstep service by Amazon Pay is helping consumers convert high-value notes for digital transactions.

How to Choose Right Home Insurance

How to Choose Right Home Insurance

Rediff.com28 Jul 2025

Understand policy inclusions and exclusions to avoid surprises during claims.

Terrorism Premiums To Drop 15% From April 1

Terrorism Premiums To Drop 15% From April 1

Rediff.com31 Mar 2025

'India has not faced a major terrorism loss since the Mumbai terrorist attacks in 2008.'

Fuel Cutoff, Pilot Confusion Before AI Plane Crash: AAIB Report

Fuel Cutoff, Pilot Confusion Before AI Plane Crash: AAIB Report

Rediff.com12 Jul 2025

A preliminary investigation into the Air India Flight 171 crash in Ahmedabad reveals that both fuel switches were cut off before the crash, followed by pilot confusion. The report also indicates that fuel samples were satisfactory and no immediate action is recommended for Boeing 787-8 operators.

High on confidence, Akash Deep keyed on for India duty

High on confidence, Akash Deep keyed on for India duty

Rediff.com13 Aug 2025

'...when they feel that they need me for any format, they would summon. My job is to perform and be ready for call ups.'

Air India passenger finds blade-like object in flight meal, airline apologises

Air India passenger finds blade-like object in flight meal, airline apologises

Rediff.com17 Jun 2024

The airline had initiated a probe after the passenger posted on X that there was a blade-like metal object in the meal.

Ola Electric Hits Speed Bumps On Road to Future

Ola Electric Hits Speed Bumps On Road to Future

Rediff.com19 Jun 2025

Clearly, some of the bullishness of the early days has gone missing. Ola's market share is slipping amid rising competition from incumbents like Bajaj Auto and TVS.

Hailstorm horror: IndiGo pilot's request to use Pak airspace rejected

Hailstorm horror: IndiGo pilot's request to use Pak airspace rejected

Rediff.com22 May 2025

An IndiGo flight from Delhi to Srinagar encountered severe turbulence after a sudden hailstorm. The pilot requested permission from Lahore Air Traffic Control to use Pakistani airspace to avoid the turbulence, but the request was rejected. The flight, carrying over 220 passengers, including Trinamool Congress MPs, landed safely at Srinagar Airport. The incident is being investigated by the Directorate General of Civil Aviation (DGCA).

Govt holds safety review after Air India crash, flight disruptions

Govt holds safety review after Air India crash, flight disruptions

Rediff.com20 Jun 2025

The ministry also said it remains committed to full transparency relating to the ongoing investigation and will follow all mandated protocols and norms in the larger interest of the highest standards of passenger Safety and convenience.

Banita Looks Stunning At SAG Awards

Banita Looks Stunning At SAG Awards

Rediff.com25 Feb 2025

Banita Sandhu attended the Screen Actors Guild Awards on Sunday, February 23, at the Shrine auditorium in Los Angeles.

Rare earth inventories may run dry by mid-July

Rare earth inventories may run dry by mid-July

Rediff.com13 Jun 2025

Inventories of rare earth magnets used in critical automotive components - particularly electric vehicle (EV) traction motors and power steering systems - could run dry by mid-July this year, according to rating agency Icra.

No charge on normal UPI payments, interchange fee not applicable to customers

No charge on normal UPI payments, interchange fee not applicable to customers

Rediff.com29 Mar 2023

National Payments Corporation of India (NPCI) on Wednesday said there is no charge for the bank account to bank account-based UPI payments or normal UPI payments.

RCB's Suyash thrives on clarity and team support

RCB's Suyash thrives on clarity and team support

Rediff.com30 May 2025

'My coaches gave me just one role, which is to hit the stumps, whether I bowl legbreak, googly, flipper or any other variation.'

This is How Traders Track Multibagger Stocks

This is How Traders Track Multibagger Stocks

Rediff.com9 Jul 2025

A multibagger stock multiplies its original investment several times, delivering returns of 100%, 200%, or even higher. The excitement of finding such wealth creators is undeniable, but the process of identifying them is far from simple. It requires a careful blend of research, patience, and the right set of tools.

'We are trying and creating solutions for SME segment'

'We are trying and creating solutions for SME segment'

Rediff.com20 Jul 2024

'The pricing model will be different. The product will be different.'

MF Platforms Faulted for Selloff Delay

MF Platforms Faulted for Selloff Delay

Rediff.com7 Jun 2024

Several investors wanting to invest in mutual fund schemes, amid the selloff in the market on Tuesday, were left in the lurch as online MF investment platforms failed to execute the transactions on time.

Chilling numbers: 14,483 banking fraud cases in H1FY24

Chilling numbers: 14,483 banking fraud cases in H1FY24

Rediff.com27 Dec 2023

The number of frauds in the banking sector during the first half of the current financial year has increased substantially to 14,483 cases, although the amount involved is only 14.9 per cent of the previous year's amount, according to a RBI report. The report on Trend and Progress of Banking in India 2022-23, underlined the need to protect the banking system and the payments system from the risks of fraud and data breaches emanating from cyber threats. As many as 14,483 frauds were reported involving an amount of Rs 2,642 crore in the first half of current financial year, as compared to 5,396 cases (Rs 17,685 crore) in the same period a year ago.

'We're the largest gig worker employer in country'

'We're the largest gig worker employer in country'

Rediff.com25 Jun 2025

'Today, we have 2 million active drivers earning through our platform every month.'

Why 500,000 Indians Visited Vietnam

Why 500,000 Indians Visited Vietnam

Rediff.com3 Jul 2025

Stunning landscapes, natural beauty, clean beaches, cultural wealth, mouth-watering food, shopping options, safety for solo travellers, warm hospitality, easy visas, and connectivity make Vietnam a must-visit destination, discovers Ramesh Menon.

Maruti Suzuki unveils first electric SUV eVITARA

Maruti Suzuki unveils first electric SUV eVITARA

Rediff.com17 Jan 2025

Speaking at the unveiling of the model at the Auto Expo, held as part of the Bharat Mobility Show, Suzuki Motor Corporation representative director and president Toshihiro Suzuki said the electric SUV would be exported to various regions, including Europe and Japan. Suzuki Motor Corporation, which has around 58 per cent stake in Maruti Suzuki India, plans to make India a global production hub for the model.

'This Year, We Will Commence Full Refit Of B787s'

'This Year, We Will Commence Full Refit Of B787s'

Rediff.com16 Jun 2025

'That refresh programme -- because they are big aircraft and we cannot ground them all at the same time -- will last well into 2027.'

Tata Neu 2.0 Plans Better Experience

Tata Neu 2.0 Plans Better Experience

Rediff.com17 Apr 2023

'With this revamp the anonymous journey of the user will begin wherein he will not have to sign in every time he accesses the app.'

BYD's Sealion price reveal on Feb 17, rollout on March 7

BYD's Sealion price reveal on Feb 17, rollout on March 7

Rediff.com22 Jan 2025

Chinese electric carmaker BYD is focusing on launching vehicles in the Rs 25-45 lakh price range in India even as it continues to evaluate customer preferences and demand in more affordable segments, its Head of Electric Passenger Vehicles in India Rajeev Chauhan told Business Standard.

The Teen Who Built A Tax Education Game

The Teen Who Built A Tax Education Game

Rediff.com5 Aug 2025

Manas Sood, a Class 12 student from the Delhi Public School, has distributed 2,650 boxes of Tax City Education and empowered over 12,000 students from 52 schools across India. His aim? To help young Indians understand taxes and become financially literate.

Illegal online betting growing fast in India

Illegal online betting growing fast in India

Rediff.com2 Jun 2025

Lacking basic safeguards and regulations, India is fast emerging as a hub for illegal online betting and gambling market, with the top 15 such unauthorised platforms logging an alarming over 5.4 billion visits in FY25, according to a report by public policy think-tank on consumer sovereignty.

Tata Digital unveils leaner A-team under CEO Tahilyani

Tata Digital unveils leaner A-team under CEO Tahilyani

Rediff.com21 May 2024

After weeks of organisational shakeup, Tata Digital's new chief executive Naveen Tahilyani has come up with a revamped executive team for the Neu super app. Tahilyani announced his A-team in an internal mail to employees. The focus of the rejig has been to streamline the structure of the leadership and make the firm nimble and business focused.